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• Overview
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• Payment
  • What is Escrow?
  • What if a seller offers to sell me something directly?
  • Payment Methods
  • pay with credit card
  • payment verification
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• Shipping
  • Can I track my purchase?
  • Shipping Costs
  • Custom
  • Some reasons for delay
• Feedback
  • Important things about Feedback
  • How can leave feedback?
  • Can I remove Feedback?
• Dispute
  • Our Role
  • How do I open a dispute?
  • Escalated Disputes
• VIP Buyer Program
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  • Best Value Programe
  • Top Sellers Reminder
  • Dispute Responds Time
  • Exclusive Account Manager
• FAQ
  • How do I know shopmadeinchina.com has received my payment?
  • When can I receive my order after I paid?
  • forgot password?
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  • Who can help us?
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If I forgot my password, what should I do?